Senior Commercial Finance Broker
Location:
United Kingdom
Department:
Marketing, Sales & Communications
Posted:
About Tide
At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
About the role
We are looking for an experienced Business Finance Specialist (Commercial Finance Broker) to join our Sales Team and help as many customers as possible access the right finance, through effective conversations – Taking the time to understand about the businesses you engage with (how they work, growth plans, challenges, their experience of finance so far) and understanding customers’ finance needs and effectively matching them to the best product and lender that meets their need…. giving every customer a 5 Star experience whether successful or not, through our sheer professionalism and mind-blowing standard of customer service.
Some of the things you’ll be doing:
- Contact, engage and manage our Small Business customers through their application process
- Build and nurture working relationships with our commercial lending partners
- Become confident in articulating the Funding Options proposition and service
- Building on your extensive knowledge of business finance, and gaining an in-depth understanding of the wide variety of lenders and products in the market
- Confidently articulating the different finance options available to customers across multiple business finance product classes
- Maintaining accurate, up-to-date information on any prospects that you speak with (in Salesforce)
- Monitoring and identify trends whilst adding new or enhanced customer profile information into Salesforce
- Keeping up to date on industry trends, market & competition.
- Actively share stories and successes to the wider organization through relevant comms channels.
What we are looking for
- As this is a Senior Position within our Sales Team, we are looking for somebody experienced in this space with a demonstrable track record of success who will be able to hit the ground running.
- Ideally you will already be working for a Commercial Finance Brokerage or have experience of Commercial Finance in a customer facing sales role
- You will be able to demonstrate a track record of successfully meeting and exceeding revenue based targets
- You’ll have excellent communication and interpersonal skills
- You will be able to demonstrate a results-oriented work ethic with impeccable attention to detail, determination and drive
- You’ll be obsessive about delivering the highest level of customer service
- You will be extremely well organized and analytical and work well under pressure
- You can troubleshoot issues quickly and effectively
- You will be able to engage and quickly establish strong working relationships
- You’re a self-starter who doesn’t wait for instruction, and who works backwards from targets to ensure effective execution.
What you’ll get in return:
Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for up to 90 days a year. Plus, you’ll get:
- Competitive salary
- Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
- 24/7 Employee Assistance Program
- 25 days holiday with the ability to buy extra days
- We invest in your development with a £1,000 professional L&D budget per year
- Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
- Spacious brand new office in Liverpool street with an all-day snacks bar
- Enhanced family-friendly leave
- 24 hours paid volunteering time off per year
- Flexible working options
- Sabbatical leave
- Share options
Tidean Ways of Working
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
Tide is a place for everyone
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
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