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Direct Debit with GoCardless

Collect payments for your invoices using Direct Debit with GoCardless.

Take control of your payments - collect by Direct Debit

GoCardless is a smart solution to help you take control of your invoice payments. By collecting what you’re owed by Direct Debit, you’ll get paid on time and save time on your admin.

Direct Debit with GoCardless is available for all members via Tide on the web.

GoCardless makes paying you easier for customers

You can use the Direct Debit option to collect recurring or one-off invoice payments. Here’s how easy it is for your customers:

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Quick and easy to set up

To set up their payment, customers add their account details, agree to the Direct Debit mandate and that’s it, done.

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Automated payments

Customers don’t have to log into online banking, send cheques or even remember to pay.

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Clear communications

GoCardless sends your customers an email to notify them when their payment will be collected.

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Protected by guarantee

Your customer is protected by the Direct Debit guarantee if a payment is ever collected by mistake.

Get paid on time with Direct Debit by GoCardless

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Direct Debit isn’t just for bills

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Recurring invoices

If you’re running a gym, magazine, club or other business collecting recurring invoice payments from customers, you can set up mandates to collect the fees easily by Direct Debit with GoCardless.

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Repeat customers

Set up a mandate once. Change the amounts and schedule payments whenever they’re due. Your customer is always notified before each payment is collected.

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One-off payments

Your customer doesn’t have to remember to pay and then log into their bank to make a transfer. Instead, they authorise the Direct Debit mandate and you schedule the payment.

Start saving time with Direct Debit

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Only pay for what you need

As you’d expect, there’s a small fee to use the GoCardless Direct Debit service. You pay per invoice so you only pay for what you need.

GoCardless charge 1% + 20p for payments from UK customers, capped at £4.

If your transaction is over £2,000, there's an additional fee of 0.1% on the amount over £2,000.

VAT will be applied to the fees.

Fees vary if you join on a Plus or Pro GoCardless plan.

All the fees for GoCardless services are set out on their website: GoCardless | Pricing

Is GoCardless right for your invoices?

To help you decide, here’s how invoices with and without GoCardless payments stack up:

Invoice without GoCardless Invoice with GoCardless
One-off payments done done
Regular and variable payments close done
Set payment date done done
Customer pays in cash, by cheque or transfer done close
Customer pays by Direct Debit close done
Money collected automatically close done
Customer’s payment protected by Direct Debit guarantee close done

Get even more from your invoicing. Give Invoice Assistant a try

Invoice Assistant will streamline and help you get paid on time too. For only £10 + VAT per month, enjoy:

  • Automatic chasing of payments
  • Automatic invoice matching
  • Two free Direct Debits every month

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Getting started is easy

No queuing or appointment required

  1. Download the app

    On play store or app store

  2. Tell us about your company

    Like what you do and any shareholders

  3. Scan your ID and take a selfie

    To securely verify who you are

  4. Most accounts approved in minutes

    Sometimes we ask for more information

  5. check_circle

    You’re up and running!

    Your account is ready to go, we’ll get your card to you in a couple of days

Any questions? We want to make invoicing and payments as easy as possible. Take a look at the Frequently Asked Questions below. If you’re still stuck or need a hand, message us in the app and we’ll be happy to help.

Get started using Direct Debit with GoCardless

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Direct Debit with GoCardless FAQs

How do I cancel a Direct Debit?

Can I collect invoice payments by Direct Debit?

What is Direct Debit and how does it work?

What is a Direct Debit mandate?

Who provides Tide’s Direct Debit service?

How do I connect my Tide account with GoCardless?

With GoCardless, can I change the payment amount? Can I change the payment day?

Help, my question isn’t answered here…

Find answers to all our most frequently asked questions and how to contact our Member Support team.

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